Support
Something does not work or you have a question? Write to us and we will help.
Contact
Email: tih.ustinov2013@yandex.ru
What to include
- Your macOS version and the model of your Mac.
- The application version and where you got it: the direct download or the Mac App Store.
- What you did and what you expected. In the direct download you can also attach the report from Settings → Diagnostics → Share logs.
Common problems
The Mac still sleeps with the lid closed
Check that the lid-closed option is on in Settings and that the helper is approved in System Settings → General → Login Items & Extensions. On Apple silicon without an external display this cannot be guaranteed.
Start at login does not stay on
The switch follows the real system setting. If macOS shows it as off, enable “ScreenOn: Keep Screen Awake” in System Settings → General → Login Items & Extensions.
The shortcut does nothing
Another app may already use ⌃⌥⌘K. Choose a different shortcut in Settings.
The screen does not dim
Dimming is only in the direct download and works on the built-in display. It starts after the time your Mac is set to turn the display off (5 minutes if that is set to Never) and is skipped while another app keeps the display on.